How Can We Help?

Need to track, return, or report an issue with an order? Select one of the options below. Otherwise, fill out the form and our Customer Support Team will happily assist you weekdays between 10:00 AM and 3:00 PM ET. You can expect a response within 1-2 business days. For direct support, call us at +1 207 496 1499 during business hours, but note that phone availability can be limited, and the online form is the best way to reach us. (Our office is closed on bank holidays and weekends.)