care instructions
Vertex 32
Hyperlite Mountain Gear is not about bells and whistles, nonessential features, or the latest trending colors. We manufacture stripped down, high performance gear that’s been dialed in to meet, in as minimalist a manner as possible, the exacting requirements of the people who use it.
BUILT TO GET TO THE POINT
Using Dyneema Woven Composites 5.0, the Vertex 32 brings light weight, durability, and water-resistance to new heights. Whether carried by serious alpine climbers and mountaineers tackling multi-pitch rock, ice, or mixed climbing routes, or highly technical day hikers and scramblers who need robust, minimalist gear for 14ers or class 4–5 routes, the Vertex 32 is ready to load up and lead the way.
WHAT YOU NEED TO KNOW
The VERTEX 32 is an ultralight pack designed for alpine climbing, scrambling, and technical day hiking.
The VERTEX 32 is NOT a dry bag. Take precautions to prevent gear from getting wet.
Periodically check your backpack fabric, pockets, straps, clips, zippers, and adjusters for signs of stress or tears and repair any damage before continued use.
Take the time on a dry, sunny day to spot-clean any areas that need it. A soft damp cloth and a mild soap (non-detergent and non-oil based soaps work well, do not bleach). Air-dry your pack by leaving it out to hang-dry. Make sure your pack is completely dry before long term storage.
Click here for more tips.
Store your pack in a dry place.
Refer to the product information pages for feature videos that can help you through the process.
Familiarize yourself with adjustments and features.
Products can be returned or exchanged up to 30 days from the purchase date. And after 30 days, we’ll issue a gift card. (If you’ve purchased your product from one of our authorized dealers, you’ll have to reach out to that dealer for a return or exchange). Click here to start the returns process.
If you’re out on the mountain when a mishap occurs, email us as soon as you can. We will work with you to get a repair made and back to you on the trail as soon as possible.
If there’s something custom, or unique, you’d like done to your gear, or you want a repair made that’s above and beyond the normal stuff covered in our Guarantee, also reach out to us.
Click here to send us an email about repairs. Please include a photo or other visual explanation of what needs doing, and we will get back to you with a timeline on when you can expect your gear back to you (typically 2-3 weeks).
BEST PRACTICES
Keep quick grab items closer to the top of the bag or near the side zipper entry (water bottles, shell jacket, insulating layer).
SAFETY
- This backpack is not a toy. To prevent the danger of choking or suffocation, keep this bag away from babies and children.
- This backpack is not fireproof. Keep your bag away from all open flames and heat sources to prevent the possibility of melting or burns from sparks and falling embers.
- Familiarize yourself with the different adjustments to maximize comfort, so you can stay focused on your next adventure.
