- Thru Hiking
- Backpacking
Excellent packs. Shady company.
The products are great - packs & groundcloths. As you can tell from the self glorifying blogs - this company has some problems. They aren't afraid to charge top dollar, but good luck getting your order. I've put in two orders this summer. Neither arrived when it was supposed to and neither order was correct. They don't have a customer service department out of sheer greed. The website is all bells and whistles, until you want your product in under 3 months after ordering or need help. Then it's crickets. I'm still waiting for an order I placed months ago that Hyperlite is telling me already came. It didn't and USPS sent me an email today stating Hyperlite is lying.
It's also interesting to read blogs about how persons hiking the AT felt 'better than the people' in the towns they were passing through because they were dirty (or had a camera). This type of attitude is toxic for the outdoors. Most persons have gratitude and peace in nature - not fluffed up egos rooted in insecurity. Hyperlite, enough trying to be cute. Your business is suffering and your treating customers poorly. 9/14/21
How was your pack fit? |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Too Small, 0 is Just Right and 2 is Too Big
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Rate your level of experience in the backcountry. |
Rated 5 out of 5
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